常見問題

1.

我可以使用哪些付款方式?
您可透過Paypal以信用卡付款 、使用網上八達通或支付寶付款。

2. 我何時會收到發票?
您的發票會於下訂單時開立並會在24小時內發送至您下訂單時所提供的電郵地址。
3. 我何時會收到電子禮券?
您所訂購的電子禮券會於成功訂購後的24小時內發送至您下訂單時所提供的電郵地址。
4. 如果我未能收取電子禮券,怎麼辦?
您可在http://www.mrsfields.com.hk/coupon50/coupon_reget.asp 輸入訂購時所填寫的資料以便取回電子禮券。

5. 電子禮券的有效期是多久?
電子禮券有效期為收取日開始計算一年。
6. 退貨與退款
很抱歉,電子禮券一經成功付款,暫不設退貨與退款。
   
 

Frequently Asked Questions

1.

What payment methods can I use?
You can pay by credit card via paypal.

2. When and where will I receive the invoice?
An invoice will be sent to your provided email 24 hours upon successful payment.
3. When will I get my eCoupon(s)?
eCoupon(s) will be sent to your provided email 24 hours upon successful payment.
4. If I cannot receive the notification email after 24 hours, what should I do?
Kindly fill up the information as same as the information you entered when you placed your order in http://www.mrsfields.com.hk/coupon50/coupon_reget.asp to retrieve your eCoupon(s).
5. How long is the redemption period?
eCoupon(s) is/are valid for 1 year from the date of issue.
6. Return and Refund
Our sincere apologies, eCoupon(s) is/are not allowed for return or refund at the moment once payment has been done successfully.